FAQ
Our Products
What is the length of standard pipes included in the minisplit?
The minisplit comes with 10 FT of tubing, you can order a longer one separately. In the product description you can find the diameter of the pipes, then you can check here:
Pipeslines
What is Mini Split Multi-Zona or Multi-Split?
What is a mini split with heat pump?
What tell me the SEER of a Mini Split?
Seer is a coefficient that measures energy efficiency. The more kW they are generated by each KW consumed, the more efficient a team is. A SEER 2.0 would indicate that the system is capable of producing 2 kW of cold energy for each kW of energy spent.
This translates into practice as follows: The higher the SEER, the more efficient the cooling system should be.
What does the mini split we sell include?
Is it necessary to vacuum extracting the lines?
Can all mini splits be installed in the United States?
No, the mini splits to be installed in the USA must have certifications for it. Certifications are ETL Mark and AHRI.
ETL Mark – This is proof that your product has been independently tested and meets the applicable published standard. Represents Compliance with Electrical Safety Standards.
AHRI: Provides an accurate and unbiased evaluation of commercial heating, ventilating, air conditioning, and refrigeration equipment (SEERs are defined here). To find out exactly any information on the Central Air System related to AHRI certification, you can locate it in the blue label of the published article or in the following link: https://www.ahridirectory.org
How long are the cables included in the mini split?
What type of gas do this mini split need?Are the mini splits pre-charged with refrigerant gas?
How does a customer make use of the guarantee of a mini split?
To make use of the guarantee, the customer must register the unit in the link according to the brand of the mini split:
Gonichea (PREMIUM) https://www.gonichea.com/warranty/
EVERWELL https://everwell-ac.com/warranty/
DAIZUKI https://daizuki.com/warranty
Then they must seek advice from a professional HVAC to detect the problem or defective part and let us know to solve the problem as soon as possible. To initiate a warranty claim, the serial numbers of the indoor unit and the outdoor unit are required.
What is a Mini Split?
Does the mini split single-zona (a single interior unit) can become a multi-zone mini split?
What indicates the BTU of a mini split?
The acronym BTU means "British Thermal Unit." A BTU measures the amount of heat that an air conditioning unit can extract from a room. As the BTU classification increases, so do the size, weight and cost of air conditioning. This translates into practice as follows: the size of the premises will be directly proportional to the amount of BTU, that is, the larger (SQFT) the place to be heated, the more BTU the unit must have to install.
BTU recommended according to the room size:
- 9000 BTU is used until 400 SQFT
- 12000 BTU is used until 500 SQFT
- 18000 BTU is used until 750 SQFT
- 24000 BTU is used until 1000 SQFT
- 36000 BTU is used until 1500 SQFT
What is mini split INVERTER?
INVERTER technology is the latest evolution in compressor electric motor technology. It is used to control the speed of the compressor motor, in order to continuously regulate the temperature. INVERTER air conditioning units have higher efficiency. The useful life of its parts is extended and sudden fluctuations in the load are eliminated. This makes the units quieter, with lower operating cost and fewer breakdowns. In practice this translates as follows: the compressor regulates its revolutions (increase or decrease) to maintain the room temperature, it does not turn off, and hence they are more economical than compressors without this technology because they save the consumption of energy resources for blaze up.
Do the mini splits include what is necessary to be installed?
Is it necessary the advice of an HVAC professional to install the mini split?
What is the material of the lines?How long are they?
What is the maximum length that the lines of a mini split can have?
My Orders
When do we send mini Split without a pallet, that is, the boxes separately (FEDEX) does all the boxes arrives together?
What carriers do we use to ship mini split orders?
Mini Splits are shipped by FEDEX, RL Carriers or SEFL (this information may change, it all depends on our contracts) When shipped via FEDEX, the boxes are loose as separate packages. When shipped by RL Carriers or SEFL all boxes are shipped on one pallet. There are several indicators to take into account to select the carrier: shipping cost, number of items and size of the items. The largest mini splits (24000btu and 36000btu) are always sent on a pallet.
When a customer orders a mini split +bracket for the outdoor unit, where is the bracket sent?
My Account
Store Hours
Monday – Friday: 9am – 6pm
Weekend: Only by appointment
Christmas Day: Closed
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